Shipping and return policies for SIX2SIX RECORDS

Shipping Info
How Will My Order Be Shipped and How Much Will I Be Charged?

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped Standard Service unless you select an alternative. Once it is shipped, orders are generally received within 7-10 business days.


International Shipping Information & Disclaimer


SIX2SIX ships all international orders via the United States Postal Service (USPS). USPS gives us a Customs Number for each package we ship internationally.This number can be given to you (the purchaser) in a confirmation e-mail.This number can be used by you (in most countries) to check the status of your international order once it as been received by your country. This can NOT be used on USPS.com to track your order.Most countries require duties (taxes) to be paid on imports. It is up to you (the purchaser) to understand your country's import laws, how to pay duties owed, and how to contact your Customs agency to check the status of your products.

SIX2SIX will no longer mark packages as gift/sample, nor will we alter the value of items in an attempt to circumvent your country's import taxes. The only time packages will be marked as gifts or samples is if they indeed fit that criteria.

SIX2SIX and the USPS are not responsible for any laws/restrictions, duties, or package loss that prevents your order from being delivered once it has arrived in its destination country and left the possession of the USPS. SIX2SIX and the USPS are also not responsible for any damage your items may have received once they have left the possession of the USPS.

Once your package arrives at your country it is often handed off to your country's postal service or an equivalent service.
SIX2SIX will not refund or replace any order once it has arrived at its country of destination, unless it arrived in a defective state that is not related to damages that were caused by your country's Customs or postal carriers.

If your package does not arrive in the expected amount of time (7-10 days for USPS Priority Mail International 7-14 days for USPS First Class International) please reply to your order confirmation e-mail alerting SIX2SIX of this issue immediately. SIX2SIX will then request an investigation by USPS. Once SIX2SIX has confirmed that the package was not delivered and was most likely lost we will request the package to be returned to us if found.You will then be refunded for your order.

SIX2SIX can only refund your order for up to 30-days following its placement. If you do not alert SIX2SIX quickly you may forfeit any possible refund. If you used PayPal to order, putting in a claim against SIX2SIX will only slow the refund process. This is because PayPal will then need to launch their own investigation.

If you do not agree and understand this International Shipping Disclaimer please do NOT purchase items directly from SIX2SIX RECORDS that require to be shipped internationally. If you have already placed an order with SIX2SIX RECORDS and do not understand or agree, please cancel the order immediately.

Please visit one of these fine Independent retailers. Your support ensures the success of our trusted partners and continues the great work from SIX2SIX RECORDS!

VINYLISM (GERMANY)
HHV (BERLIN)
DISKUNION (TOKYO)
JETSET RECORDS (JAPAN)
VINYL DIGITAL GMBH
KING UNDERGROUND (UK)
SPOT RECORDS (SWITZERLAND)
FAT BEATS (BROOKLYN)
DUSTY GROOVE (CHICAGO)
AMOEBA RECORDS (SAN FRAN)
JUNO RECORDS (UK)
INSOUND (BROOKLYN)
360 VINYL (PORTLAND)
FATCITY (UK)
FIFTH ELEMENT ONLINE (MINNEAPOLIS)
UGHH (BOSTON)
SANDBOXAUTOMATIC (NYC)
BIGCITY RECORDS (NYC)
SOUND GARDEN (MOBTOWN USA)
Return Policy
How do I return/exchange an item?

We want you to love what you ordered. If something is not right, let us know. Follow the directions on the back of the packing slip to return merchandise for credit. If you would like other items you may place another order through the web site or specify what items you would like in the New Merchandise area on the packing slip. Pack all items in a secure carton or reuse the original packaging and enclose the packing slip.

SIX2SIX can only refund your order for up to 30-days following its placement. If you do not alert SIX2SIX quickly you may forfeit any possible refund. If you used PayPal to order, putting in a claim against SIX2SIX will only slow the refund process. This is because PayPal will then need to launch their own investigation.